Space Manager for Windows^TM

FAQs

ADDITIONAL INFORMATION

Space Manager includes many additional features to aid in the running of each site and a storage company as a whole.

Managing Your Information

Managing Your Customers

Once a customer has been identified, simply double clicking on it brings up the Customer Enquiry Form. This form provides a both a complete history of every aspect of the customer’s relationship but also every facility needed to manage and update that information – all on the one interface.

This screen shot shows the transaction listing for a particular customer, from with the Customer Enquiry System. Every detail about the customer, current or historic, is available here as are all the facilities necessary to manage the account.

Whether the requirement is to look at the customer’s history, add a new unit to an existing contract, add insurance, make a miscellaneous charge for Photocopying, add a payment, make an allocation – the list is almost endless, it is all done from here.

Enquiry Management

A full enquiry/contact management system enables the addition of potential customers to the system from their first call. This can be followed through from the initial response letter/email to the reservation and subsequent rental of a room. In this way double entry of details is eliminated as any contact on the system can be converted into a customer. Along with the facility for user definable reporting, the need for a separate database package is eliminated.

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