Space Manager for WindowsTM

 

FAQs

 

 

No. 26:                       Does your software sort the customer base by different categories such as residential, commercial, climate controlled, non-climate controlled, etc.?

 

YES.

 

The sorting of customers can be accomplished in a number of different ways.

 

Space Manager allows for the addition of a simple or complex user defined questionnaire to hold marketing information for each customer or other important information, as well as whether they are residential, commercial etc. The questionnaire can have an unlimited number of questions, can be divided into sections and each question can store a variety of different data types (dates, numeric ranges, multiple choice, single choice etc.)

 

From the position of site status information, climate/non-climate controlled unit information could be accommodated by adding these options as Unit statuses, as categories of units or as Questionnaire questions on a customer’s account.

 

This could then be used to sort customers, select customers in order to manage their accounts, send letters or other documentation, among other things.

 

In addition, the extremely versatile report system could also be used to display and combine this and any other information in a user definable report, best suited to the specific requirements.

This screen shot shows the Customer Questionnaire within the Customer Account Enquiry System. An almost unlimited number of simple or complex questions can be defined. The answers to these questions can be amended here and they can be used as part of customer searches and reporting.

 


In a similar way, Space Manager also allows for the addition of a simple or complex user defined ‘Unit Features’ list. Defined for each Unit, this features list can have an unlimited number of entries, can also be divided into sections and each feature can be a different data type (dates, numeric ranges, multiple choice, single choice etc.)

 

These unit features could then include whether the unit is climate/non-climate controlled,  what type of Door access it has, whether it has electricity points or not etc.

 

By utilizing the extremely versatile report system it would be possible to create a report to combine this and other customer information to the user’s specific reporting requirements.

 

This screen shot shows the Unit Features List within the Unit Enquiry System. An almost unlimited number of simple or complex features can be defined. The selection of the correct features can be made and amended here.

 

 

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