Space Manager for
WindowsTM
FAQs
CONTENTS
No. 1: Does your software allow for the
automatic processing of credit card payments at the beginning of each month
without additional manual input? Please
describe your process in detail. 3
No. 2: Does your software allow
site-generated reports to be e-mailed to company headquarters or other
designated locations?. 4
No. 3: Does your software allow for
site-generated invoicing? Does your
software allow for site-generated e-mail invoicing? Does your software allow for centralized invoicing at company
headquarters? If yes, with what
frequency?. 5
No. 4: Can the reports prepared by your
software be converted into an Excel format for further analysis? 7
No. 5: Can the site’s software and computer
be accessed from remote but authorized locations to retrieve information or to
make changes to rates?. 8
No. 6: Does your software maintain
customer information after the customer vacates his/her unit? If yes, for how long does it maintain the
information?. 9
No. 7: Does your software allow for “what
if” models with alternative rate structures and/or alternative occupancy
models? 10
No. 8: Does your software permit monitoring
of customer retention after the implementation of rental rate increases? 12
No. 9: Does your software permit existing
customers to make rent payments via the Internet using a credit card? 13
No. 10: Does your software facilitate the
printing and mailing of invoices to those customers that require a monthly
invoice? 13
No. 11: Does your software allow a user to
review the history of a specific customer’s access to the facility, including
dates and times of entry and exit?. 13
No. 12: Does your software permit the
e-mailing of letters, invoices and/or receipts to customers?. 14
No. 13: Does your software allow payments to
be matched to invoices?. 15
No. 14: We already use a management
system. Would your software allow for
the conversion of all historical data, from this system, into your software?. 17
No. 15: Does your software allow for the use
of alternative currencies such as euros, dollars, pounds, etc.? 17
No. 16: Can your software provide reports in
square feet and/or square meters?. 18
No. 17: Does your software calculate
VAT/local taxes for facilities in
different countries?. 20
No. 18: Does your software provide for
merchandise sale reporting and stock control?. 21
No. 19: Does your software either provide or
make available through other vendors access to demographic information for a
specific facility?. 21
No. 20: Does your software automatically
print out contracts and are those contracts specific to each site location to
comply with any specific requirements?. 22
No. 21: Does your software allow rental rates
to be pro rated for a partial month’s rent?. 22
No. 22: Does your software allow a
prospective customer’s picture to be taken as part of the contract process and
recorded as part of the contract?. 25
No. 23: Does your software allow for daily
anniversary date contract period or only first day of the month contract
periods? 27
No. 24: Does your software allow a new
customer’s cheque to be validated and/or funds frozen in the customer’s cheque
account until the cheque can be deposited?. 28
No. 25: Does your software allow a receipt or
invoice to be printed at a later time than payment was received? Will it give the site manager a “yes” or
“no” option to print a receipt?. 28
No. 26: Does your software sort the customer
base by different categories such as residential, commercial, climate
controlled, non-climate controlled, etc.?. 30
No. 27: Does your software allow the system
to post and display the full amount of any payments made or due to one screen
for a customer with multi-units?. 36
No. 28: If the system were to lose power how
long will the memory hold the information recently input? 39
No. 29: Does you Management system include
Access Control?. 41
No. 30: Is your software web based so that
corporate headquarters can download and/or review date on a real time basis? 44
No. 31: Does your software generate daily
information either electronically or journal entry format to be uploaded into
the major “off the shelf” accounting software packages?. 45
No. 32: Does your software allow financial
information such as operating statements, rent information, payments, etc. to
be downloaded into Excel or Word programs directly from the site to the
centralized company accounting department? 45
ADDITIONAL INFORMATION
Search for Information
Customers Searches, Reporting and Letters. 48
Contract Searches, Reporting and Letters. 49
Unit Searches and Reporting. 51
Managing Your Information
Managing Your Customers. 55
Managing Your Contracts. 56
Managing Your Units. 58
Managing
Your Reporting. 60
Managing Your Staff
Access Control 63
Appointments/Diary/Processing Enquiry
Management 63
Summary. 65
Hardware Specification
The
information contained in this document represents only a fraction of the
features and facilities available within the program.
Space
Manager is the premier space management and accounting program in the UK and
Europe.
Telephone:
+44 1483 453880
Facsimile:
+44 1483 453881
Email: rbucks@radicalsys.com
