Knowledge Base

Space Manager is VERY slow when starting up or changing Custom Settings screens

Hint Ref: 020705120001
Hint Date: 12/05/2007

Hint Details:


Once the user has provided their login id, the system displays the startup graphic for a considerable length of time. Also videoing between Custom Settings screens take a long time before the next screen appears.


Either: the 'Reports Directory' as specified in 'General' Custom Settings, does not exist or cannot be reached within an acceptable length of time.  Change this default reports directory to a directory that exists  or can be reached.

Or: In the event of a standalone installation, the ODBC setup may be missing a 'Server name' on the 'Database' tab.