Meet The Team

owner of RADical systems

Team member Managing Director

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Managing Director

Rip began programming software for the Self-Storage industry almost 30 years ago but, after being made redundant when his previous employer ceased trading, he wanted to be able to continue to both support the customers who used the program he'd helped write and to be able to continue with its development. In 1992 he therefore started RADical Systems by buying an ‘off the shelf’ company from WH Smiths. He spent the first 7 years or so on his own, working out of an upstairs back bedroom, and after 9 years RADical Systems had grown to the point where we moved into the first half of our current offices in Guildford. He is famous for always wearing a bush hat and a leather Gilet, whatever the weather!

Favourite Food: Thai
Hobbies: Walking, Target Shooting and Kayaking.

Operations director of RADical systems

Team member Operations Director

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Operations Director

Alasdair started with RADical Systems in 2001 after a storage industry career that opened with sweeping the floors in a storage facility whilst at university many years ago. After working as an assistant manager then manager in facilities, he aimed for a move into the software side. 16 years later he is still with RADical Systems, now as our Operations Director. Famous for his polo shirts, if you ever catch him not wearing one, take a photo, send it in and win a prize, (*Terms and conditions apply).

Favourite Food: Pizza
Hobbies: Cycling, Clay Shooting and Motorbiking.

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Team member HR Director

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HR Director

Catherine started with RADical Systems in 2003, having entered the storage industry in a Customer Services role 8 years earlier. She worked her way up through various roles, culminating in becoming Operations Manager for the company. Looking for a new challenge, Rip offered her a role supporting the software she had been using, training users and supporting operations internally. She is still with RADical Systems 14 years later and is now our HR Director. Famous for her very regular orders from a certain online retailer, the postman at the office knows her by name!!

Favourite F
ood: Steak
Hobbies: Cycling (definitely NOT to Alasdair's standard!), Caravanning and Walking with her 2 Schnoodles, Poppy and Pickles.

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Team member Senior Support Supervisor

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Senior Support Supervisor

Esther joined RADical Systems in 2008 after discovering the storage world whilst looking to store 500 bikes. Sometime later, she found herself using Space Manager and as a result, started training other users how to move from their previous software to it. She met Rip at an Asociación Española de Self Storage Conference in Madrid where he offered her a job only two weeks after their first meeting. Almost 10 years later she is now a Senior Support Supervisor in charge of both the Spanish and Asian Support Teams. She has travelled all over the world installing Space Manager and training people on how to use the program. Esther is famous for her tortilla (which she still cooks for the office at least once a year), she is by far the loudest and still yearns for the warmth of her native Barcelona, constantly complaining how cold the office is!

Favourite Food: Paella
Hobbies: Salsa Dancing, Reading a good book, and watching Fireman Sam with her gorgeous little boy, Pablo.

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Team member Support Supervisor

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Support Supervisor

After finishing her studies in France, Laetitia joined the IT team at Sport Scotland in 1998, working as an IT Support Officer. This entailed managing databases and application form processes. Laetitia took a well-deserved break in 2009 to travel around Southern Africa and, after this trip, returned to her IT role in Edinburgh. Laetitia and her family made the decision to move to the South of England in 2012 and this was when she started to work at RADical Systems. In 2017 she became a Software Support Supervisor and is constantly furthering her knowledge of the self storage industry and its needs.


Favourite Food: Thai
Hobbies: Spending time entertaining the kids and Watching Movies.

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Team member Software Support Specialist

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Software Support Specialist

Rameez joined RADical Systems in 2014 after graduating from Nottingham Trent University and then gaining valuable skills in the IT sector. He thrives off helping others. Whether this is helping clients or colleagues, Rameez is an approachable guy who will do all he can to help solve a problem. As a tech-loving geek, he is always on a lookout for the newest technologies and spends all his free time either with his gadgets or researching new ones! That is if an Arsenal game isn’t showing, of course!

Favourite Food: Pizza
Hobbies: Arsenal FC, 90s Music and Gadgets.

Team Member

Team member Software Support Specialist

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Software Support Specialist

Whilst originally from Brazil, Carlos moved to the UK after living in Spain for a while and he joined RADical Systems in 2014 to work with the Spanish Support Team. He likes to compete with Pedro (another RADical Systems team member) to see who can eat more sugary foods, but Pedro always wins! Carlos is a valued team member, always willing to go the extra mile to help his colleagues or customers. If you are in search of sweets, look in his desk drawer as there are always plenty of lovely treats to be found there!

Favourite Food: Brazilian BBQ
Hobbies: Playing with his toddler and sleeping when he lets him.

Team Member

Team member Software Support Specialist

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Software Support Specialist

Charlie graduated with a degree in French in 2017 and hit the ground running as part of our French support team. He worked in Paris as an IT Manager where he found his passion for providing quick and customer-focused results. Charlie is always ready to throw himself into any new work that arises and can usually be found, in the office, clicking away on his keyboard (too fast for some), with a traditional British tea always on hand.

Favourite Food: French Style Steak Tartare and Chips.
Hobbies: Card Magic, Video Games, and Belgian Beer.

Team Member

Team member Software Support Specialist

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Software Support Specialist

Joanna joined RADical Systems in 2016 and she believes this is the final destination on her many years’ quest for a post that would catch up with her aspirations. She is always reaching out for the highest challenge and has tried many trades, starting off as a professional taekwondo champion whilst gaining a MA degree in Cognitive Linguistics. Joanna has also worked on managing imports for the Dental Industry, taught English in China and supported adults with Asperger’s. Finally, having worked in various Technical Support roles for 4 years, Joanna found the role for her. What she loves most about her current position at RADical Systems is the constant interaction with new people and she enjoys being paid to play (i.e. work) with software.


Favourite Food: Extremely Sweet or Extremely Spicy.
Hobbies: Martial Arts, Boxing, Sci-Fi/Fantasy Books.

Team Member

Team member Software Support Specialist

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Software Support Specialist

Mikel began his career as a Computer Software Developer in 2008 and has worked for market leading companies such as Connectis ICT Services and Panda Antivirus SA in Spain. He began working at RADical Systems in 2016 when he decided to move to the UK in hope of progressing his career in IT. He is constantly furthering his knowledge so he can provide the best possible support to Spanish and English customers using Space Manager.

Favourite Food: Pasta
Hobbies: Playing the guitar, Travelling, and Singing.

Team Member

Team member Software Support Specialist

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Software Support Specialist

Vlad came from a strong networking background in Telecom and moved to the UK in 2015 to further his career in IT and Software. He first became aware of the self storage industry when he worked for a company using space in Big Yellow, one of our loyal customers. He now works as a Software Support Specialists where he supports our Russian and English customers.


Favorite Food: Spaghetti Bolognese.
Hobbies: Video and Photography.

Team Member

Team member Software Support Specialist

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Software Support Specialist

Martin accumulated considerable expertise through more than a decade of working in various SAR Government Departments in Hong Kong, before moving to RADical Systems. He currently manages our Hong Kong office, providing bespoke localisations for clients and evaluators of our world-class B2B software Space Manager. Martin provides software support, training and evaluation facilitation for companies all over Asia including (but not limited to) HK, China, Taiwan, Singapore, Philippines, India, and Malaysia. He is also in the process of completing his Masters Degree in E-commerce.

Favourite Food: Chinese Hotpot
Hobbies: Water Sports, Swimming, Kayaking, Sailing, and Camping.

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Team member Experienced Analyst Programmer

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Experienced Analyst Programmer

Andrew first started programming in 1975 and has worked in a number of industries including manufacturing, distribution and telecommunications. He joined RADical Systems in 2013 and still feels like the new boy. His job title (Experienced Analyst Programmer) can be interpreted as 'old guy who still codes a bit'.

Favourite Food: Good food with good company.
Hobbies: Drinking Tea and eating Cake.

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Team member Test Analyst

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Test Analyst

Carly has been working for RADical Systems since 2015. Having gained the nickname “Bug” at her previous job due to her enthusiasm for testing and quality, she decided to become a full-time tester and has been exploring Space Manager ever since. She is able to navigate the program in any of the available languages, including Chinese, and whilst she is hoping to subliminally improve her language skills, accepts that storage terms probably aren’t that useful on holiday!

Favourite Food: Duck
Hobbies: Ice Hockey, Cycling, and, Computer Games.

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Team member Web Developer

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Web Developer

Jane began working at RADical Systems as a graduate in 2011, she started as a Software Support Specialist and was promoted to full-time Web Developer in early 2017. She enjoys her new role immensely as she can sit and code for hours without moving and loves furthering her knowledge within the development team. You can always find her surrounded by various screens wearing a snuggly hoody and drinking some form of coffee.

Favourite Food: Homemade Fresh Food and Crisps.
Hobbies: Travelling, Cooking, Walking the dog and Watching Bad American TV Shows.

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Team member Developer

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Developer

Pedro joined RADical Systems in 2011 as part of the International Support team and since then he's been promoted to Developer. He continues developing his knowledge (he’s finished his Master’s degree in Mobile Media Applications) and loves to be part of all that it is new in the office. He is always willing to help whoever needs professional support and can be relied upon to make a huge effort to finish all the cakes or biscuits he finds around the office (for the sake of other’s health and weight control, of course)! Nowadays you’ll find him with the development team, staring for hours at his various screens, coding non-stop.

Favourite Food: Pizza

Hobbies: Going to the Gym.

Team Member

Team member Web Developer

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Web Developer

Romain started with RADical Systems in 2013 joining the French support team before being promoted to the programming team (the best!) in June 2017.He brought his grumpy but funny mood to the team, he likes to complain about everything but gets the job done at the end. He is passionate about programming and sport especially football (supporter of Lyon!).


Favourite Food: Pizza and Burgers.
Hobbies: Football (on TV...), Running, Spending time with his family.

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Team member Office Manager

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Office Manager

Bridget was a cabin crew manager for a large airline for many years before redundancy diverted her path to work as an Office Manager for an Aviation Broker. At that time RADical Systems provided IT support for that company, and her role was to manage the "my printer doesn't work" and the " I think I just clicked on a virus" issues that come up every day in any office. That's when she met Rip & Alasdair and the rest is history. As office manager Bridget does anything anyone asks of her, so long as it's legal and in the best interests of RADical Systems and its continuing success. She says she doesn’t have any hobbies or anytime to do anything even if she wanted to as she spends most of her free time sitting on the M25 on the way to and from the office... but she has been known to enjoy the odd G&T (when she gets home, and not in the car on the M25!!!).

Favourite Food: Crisps 

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Team member Administrative Supervisor

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Administrative Supervisor

Nicky started working for Rip as a nanny to his two children in 1996. When both children started school she was asked if she would consider working part-time at RADical Systems during the school day and continue with her nannying duties the rest of the time, which she agreed to. She is still working part-time in the office as she now has two children of her own to work around.

Favourite Food: Anything with Salted Caramel in it.
Hobbies: Zumba and Running.

 

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Team member Office Administrator

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Office Administrator

Jan joined RADical Systems in 2012 and can generally be found answering the phone in the afternoon when Bridget and Nicky have left for the day. Originally a Norfolk girl, she lived in the Far East for many years while running her own business there. Now enjoying life at RADical Systems with our lovely bunch of people.

Favourite Food: Japanese
Hobbies: Going to the Gym, Gardening, and Trying New Restaurants.

Marketing Manager at RADical systems

Team member Marketing & Communications Manager

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Marketing & Communications Manager

Abbey began her career in marketing as a university graduate in 2011, and has worked for established companies such as Jongleurs and Stagecoach Performing Arts, alongside running her own comedy club in Guildford. Abbey started working at RADical Systems in 2017 when she decided to make the leap from the arts to IT. She brings us many ideas that will help evolve and modernise our growing business. She is famous for always getting involved whatever the task at hand and if she doesn't know how to do something...she soon learns!

Favourite Food: Most Cheeses and Roast Dinners.
Hobbies: Theatre Arts, Comedy, Morning Walks and Holidays to new places.

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Team member Accountant

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Accountant

Claire takes the credit for introducing Rip to his wife Tessa over thirty years ago! About ten years later he needed some help with his accounts as his usual person was ill. Claire is a Chartered Accountant but was on a career break with young children, and so agreed to come in for a day. Apart from a nine month sabbatical, travelling and volunteering in South America, Australia and New Zealand in 2015/6, she has been with us ever since. She works at RADical Systems part time, overseeing the whole accounting function with the help of Nicky.

Favourite Food: Italian, especially Risotto.
Hobbies: Tennis and golf, and trying to improve her French.